changes to the personal information processing policy

Lotte Resort

2023.04.28

Lotte Resort
Lotte Resort Information on changes to the personal information processing policy

Hello, sir, thank you very much for using our Lotte Resort.
Please refer to the revised Lotte Resort Personal Information Processing Policy.

1. Changes
- L.POINT Member
- Personal information items collected
- Article 2. Personal information items to be collected and collection methods
- 2. Purpose of collecting and using personal information (golf course)
- Article 4. Provision and sharing of personal information
- Article 5. Consignment of personal information processing
- Article 8. Technical and administrative measures to protect personal information
- Article 9. Protection of personal information of children under 14
- obligation to notify
2. Terms and Conditions Revised Notice Date : April 28, 23 (Friday)
3. Revision Terms & Conditions Application Date : May 01, 23 (Monday)

Revised Personal Information Processing Policy

before the revision

Personal Information Processing Policy
Hotel Lotte Lotte Resort (hereinafter referred to as the 'Company') regards your personal information as important and complies with the 'Personal Information Protection Act'. Through the personal information processing policy, the company notifies you of the purpose and method of using the personal information provided by the customer and what measures are being taken to protect personal information. When the company amends the personal information processing policy, it will notify it through the website announcement (or individual notice).

L.POINT Member
A member who can use the L.POINT service as an integrated online member according to the Lotte Group Single Sign On policy. The company attaches great importance to the protection of members' personal information, and has enacted and complied with the Personal Information Processing Policy to comply with relevant laws and regulations such as the Act on Promotion of Information and Communication Network Utilization and Information Protection, and the Personal Information Protection Act. Through the personal information processing policy, the company notifies you of the purpose and method of using the personal information provided by the member and what measures are being taken to protect personal information.

Personal information items collected
The company collects the following personal information for membership registration, membership management, consultation, reservation, customer center, coupon purchase, service application, etc.

1. Contents for member identification: ID, password, real name, date of birth, mobile phone number
2. Contents for notices such as contact and guidance of contract execution: email address, phone number, mobile phone number, address
3. Contents for providing personalized service for each member: whether to receive e-mail or not
4. Others: service usage record, access log, cookie, access IP information, usage suspension record, real name authentication value, ipin member's ipin number

after revision

1. Contents for member identification: ID, password, real name, date of birth, mobile phone number

2. Contents for notices such as contact and guidance of contract execution: email address, phone number, mobile phone number, address

3. Contents for providing personalized service for each member: whether to receive e-mail or not

4. Others: service usage record, access log, cookie, access IP information, usage suspension record, real name authentication value, ipin member's ipin number

before the revision

Article 2. Personal information items to be collected and collection methods

2. Purpose of collecting and using personal information (golf course)

개인정보의 수집 및 이용목적(골프장)
Category		Information items to be collected			Purpose of collection			Retention period
online	Sign Up	necessary Affiliates, travel agencies, associations Corporate authentication number, name, date of birth, mobile phone number			Utilized in the identity verification process according to the membership service, secured communication channels for customer notification and complaint handling			Until withdrawal

after revision

Article 2. Personal information items to be collected and collection methods

2. Purpose of collecting and using personal information (golf course)

개인정보의 수집 및 이용목적(골프장)
Category		Information items to be collected	Purpose of collection	Retention period
online	Sign Up	necessary Affiliates, travel agencies, associations Name, date of birth, email, contact information (mobile or home), ID, Password, country, city/province (home or office), Loris membership number (automatically generated), business number, membership number, corporate authentication number, sign-up location, Lotte Skyhill CC reservation information (automatically generated), point accumulation and use history , discount history, IP/cookie information	Utilized in the identity verification process according to the membership service, secured communication channels for customer notification and complaint handling	Until withdrawal
offline
	membership document
		[Application Form] (Individual) (member) name, gender, date of birth, contact information, DM address (home or work address), photo, copy of ID, certificate of seal, (Corporate) Name, gender, date of birth, contact information, company name, DM address (home or work address), photo, business registration certificate, certified copy of register, seal certificate, identification card, certificate of employment	Membership preservation and disposal tasks such as change of membership information, transfer of ownership, and contract extension	5 years after withdrawal
		[Member recommendation letter] Applicant's name, date of birth, member registration number, address New member name, date of birth, address
		[Application for Change of Nominee] Name, gender, membership number, resident registration number, business registration number, address, phone number, copy of identification card, employment certificate, photo Contact person in charge of corporation, DM sending address (home or direct address)
		[Withdrawal Application] (Corporation) Name of corporation, member number, name of representative, member name, name of person in charge of corporation, contact information of person in charge of corporation, name of bank, name of account holder, account number, certificate of corporate seal, certified copy of corporation registration, business registration certificate, copy of bankbook, copy of identification
		[Warrant] Authorized person: Member name, resident registration number, address, contact information, seal certificate Representative: Name of person in charge, date of birth, contact information	Membership transaction agency business
	Group application	[Fixed Organization] Applicant's name, contact information [Temporary organization] Applicant's name, contact information	Group event	Immediate destruction after storage for the year
	Membership inquiry and name transfer application form	Transferor: name of company, date of birth, address, copy of identification card, certificate of seal impression, business registration certificate, copy of register Assignee: name, date of birth, contact information, address, certificate of seal impression, photo, copy of identification card, certificate of employment, business registration certificate, copy of register Agent: Name, contact information, address, fax number	Membership inquiry in advance and application submission	Immediate destruction after completion of transfer
	Caddy application form	Name, address, date of birth, mobile phone number, academic background, language and other qualifications, social activities, Photo, e-mail, emergency contact information, account number	Deposit management reporting agency according to job application management goods payment	Until retirement date However, documents for deposit return must be submitted within 3 months after leaving the company.

before the revision

Article 4. Provision and sharing of personal information

1.The compn Collection Items and Collection Methods' and 'Purpose and Collection of Personal Information', and uses or exceeds the scope of this information without your consent. Or, it is not provided to other company organizations. However, the following are exceptions.

However, the following are exceptions.
(1) If the member has consented in advance, the company informs the member of all the following matters before receiving the member's personal information to the third party and receives the consent.

- Those who receive personal information
- Purpose of using personal information of the recipient of personal information
- Items of personal information provided
- Retention and use period of personal information of the person who receives personal information

(2) In the event that the obligations are complied with under the relevant laws, or the investigative agency requests the provision of personal information in accordance with the procedures and methods established in the relevant laws for investigation purposes.
(3) If there is a reason for the transfer of business, such as the transfer of business, etc., and the member's personal information needs to be transferred, the company transfers personal information in accordance with the procedures and methods stipulated in related laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection. The facts and the like are notified in advance, and the member is given the right to withdraw consent for the transfer of personal information.
(4) In accordance with the personal information processing policy, the information of members is provided and shared with particular care in the case of a third party under the customer's selective consent and withdrawal.

개인정보의 제공 및 공유
division	Recipient	Personal information items provided	purpose of use	Period of use
hole-in-one event	Lotte Hotel Jeju	Name, resident registration number, contact number, address	Free prizes for hole-in-one	destruction immediately after objectives have been achieved *We inform you that it will be processed in accordance with Article 100-25 of the Enforcement Rule of the Income Tax Act for the 5th year of resident registration number (related to tax utility charges).
hole-in-one event	Windy Hill Co., Ltd.	Name, resident registration number, contact number, address	Free prizes for hole-in-one

2. In the case of providing or sharing member's information through partnership, there is a disadvantage of the person who receives or shares, the purpose of providing or sharing personal information and the purpose of the provision, retention period, right to refuse consent, and disadvantage of rejecting consent In this case, the details of the disadvantage are notified to the member in advance, and then consent is given.
- 3. In the following cases, it is possible to provide personal information without the consent of the member in accordance with the provisions of the relevant laws.
- - If necessary to settle points and deliver goods according to service provision
- - In accordance with the provisions of the statute, or when there is a request from an investigative agency in accordance with the procedures and methods prescribed in the statute for investigation purposes
- - When necessary for statistical preparation, academic research, or market research, if a specific individual is processed and provided in an unrecognizable form

after revision

Article 4. Provision and sharing of personal information

1.The company uses your personal information within the range notified in the 'Personal Information Collection Items and Collection Methods' and 'Purpose and Collection of Personal Information', personal information is provided to a third party only when it falls under Articles 17 and 18 of the 「Personal Information Protection Act」, such as member consent and special provisions of the law, and other than that, the personal information of the information subject is not provided to the third party.

However, the following are exceptions.
(1) If the member has consented in advance, the company informs the member of all the following matters before receiving the member's personal information to the third party and receives the consent.
- - Those who receive personal information
- - Purpose of using personal information of the recipient of personal information
- - Items of personal information provided
- - Retention and use period of personal information of the person who receives personal information
(2) In the event that the obligations are complied with under the relevant laws, or the investigative agency requests the provision of personal information in accordance with the procedures and methods established in the relevant laws for investigation purposes.
(3) If there is a reason for the transfer of business, such as the transfer of business, etc., and the member's personal information needs to be transferred, the company transfers personal information in accordance with the procedures and methods stipulated in related laws, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection. The facts and the like are notified in advance, and the member is given the right to withdraw consent for the transfer of personal information.
(4) In accordance with the personal information processing policy, the information of members is provided and shared with particular care in the case of a third party under the customer's selective consent and withdrawal.
In order to provide smooth service, the company obtains the consent of the information subject in the following cases and provides it only to the minimum extent necessary.

개인정보의 제공 및 공유
division	Recipient	Personal information items provided	purpose of use	Period of use
hole-in-one event	Lotte Hotel Jeju	Name, resident registration number, contact number, address	Free prizes for hole-in-one	destruction immediately after objectives have been achieved *We inform you that it will be processed in accordance with Article 100-25 of the Enforcement Rule of the Income Tax Act for the 5th year of resident registration number (related to tax utility charges).
hole-in-one event	Windy Hill Co., Ltd.	Name, resident registration number, contact number, address	Free prizes for hole-in-one

- 2. In the case of providing or sharing member's information through partnership, there is a disadvantage of the person who receives or shares, the purpose of providing or sharing personal information and the purpose of the provision, retention period, right to refuse consent, and disadvantage of rejecting consent In this case, the details of the disadvantage are notified to the member in advance, and then consent is given.
- 3. In the following cases, it is possible to provide personal information without the consent of the member in accordance with the provisions of the relevant laws.
- - If necessary to settle points and deliver goods according to service provision
- - In accordance with the provisions of the statute, or when there is a request from an investigative agency in accordance with the procedures and methods prescribed in the statute for investigation purposes
- - When necessary for statistical preparation, academic research, or market research, if a specific individual is processed and provided in an unrecognizable form
- 2. In accordance with the "Personal Information Handling and Protection Guidelines in Emergency Situations" jointly announced by government-related ministries, the company handles disasters, infectious diseases, incidents/accidents that cause imminent danger to life and body, and urgent property
- In the event of an emergency, such as loss, personal information may be provided to related organizations without the consent of the information subject. For details, please click here*.

before the revision

Article 5. Consignment of personal information processing

1. The company entrusts personal information as follows to fulfill the service, and in accordance with relevant laws and regulations, the consignment agreement stipulates the necessary information so that personal information can be safely managed.

개인정보 처리 위탁
trustee	content of business
The Man Co., Ltd., McSub Co., Ltd.,	Business site management, facility management, safety management, food and beverage operation, and pro shop operation

after revision

Article 5. Consignment of personal information processing

1. The company entrusts personal information as follows to fulfill the service, and in accordance with relevant laws and regulations, the consignment agreement stipulates the necessary information so that personal information can be safely managed.

개인정보 처리 위탁
trustee	content of business
The Man Co., Ltd., McSub Co., Ltd., Billis Korea Co., Ltd., TOT Co., Ltd.,	Business site management, facility management, safety management, food and beverage operation, and pro shop operation

before the revision

Article 8. Technical and administrative measures to protect personal information

6. Storage and forgery prevention of access records We keep and manage records that have been connected to the personal information processing system for at least 6 months, and use security functions to prevent access records from being forged, stolen or lost.

after revision

Article 8. Technical and administrative measures to protect personal information

6. Storage and forgery prevention of access records We keep and manage records that have been connected to the personal information processing system for at least 1 year, and use security functions to prevent access records from being forged, stolen or lost.

before the revision

Article 9. Protection of personal information of children under 14

1. When signing up for membership, the “L.POINT Integrated Membership” is limited to those who are 14 years of age or older, the basic membership policy. You must get your agent's prior consent). However, services related to contracts such as e-commerce are limited, including the use of Lotte Resort services. “Lotte Resort” is limited to those who are 14 years of age or older, the basic membership policy. Children under the age of 14 cannot join as a “Lotte Resort Member”.
2. If the company needs to collect personal information of children under the age of 14 as necessary, we will comply with the laws and notices.

after revision

Article 9. Protection of personal information of children under 14

1. When signing up for membership, the “L.POINT Integrated Membership” is limited to those who are 14 years of age or older, the basic membership policy. (For children under the age of 14, consent from a legal representative is required after self-authentication). However, services related to contracts such as e-commerce are limited, including the use of Lotte Resort services. “Lotte Resort” is limited to those who are 14 years of age or older, the basic membership policy. Children under the age of 14 cannot join as a “Lotte Resort Member”.
2. If the company needs to collect personal information of children under the age of 14 as necessary, we will comply with the laws and notices.

before the revision

obligation to notify

The current personal information processing policy will take effect from Thursday, November 10, 2022.If there is any addition, deletion, or modification of the contents, we will notify you 7 days before the revision through the notice on the website. In addition, the personal information protection policy is given a version number and revision date so that it is easy to know whether it is revised or not.
- Date of announcement of change of personal information processing policy: Thursday, November 3, 2022
- Date of implementation of the changed personal information processing policy: Thursday, November 10, 2022

after revision

obligation to notify

The current personal information processing policy will take effect from Friday, May 5, 2023.If there is any addition, deletion, or modification of the contents, we will notify you of the reason and contents of the change through our homepage. In addition, the personal information protection policy is given a version number and revision date so that it is easy to know whether it is revised or not.
- Date of announcement of change of personal information processing policy: Friday, April 28, 2023
- Date of implementation of the changed personal information processing policy: Monday, May 1, 2023

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