You can find frequently asked questions and answers of Lotte Resort customers.
You are not allowed to bring in food and glass containers in the facilities in order to protect water quality and to keep the facility clean. However, you can bring in baby foods, patient foods, seedless fruits and PET drinks (except alcoholic beverage).
Join in, and select My Page > Authenticate Ownership Member / Affiliate, and enter your membership number.
If you wish to change the person in charge of the corporate membership, the person must join in, select My Page > Authenticate Ownership Member / Affiliate, and apply for change of person in charge.
You need to enter the required information and attach the documentary evidence for approval of the administrator. When change of the person in charge is completed, notification will be sent to the phone of the new person in charge. After receiving the notice, you can use the membership service through authentication of the ownership.
Visit our website or call 02-311-6826 for queries about event.
Choose the type of accommodation, and buy the ownership. The amount of ownership depends on the type of accommodation and the number of accounts. Please visit our website or contact the Ownership Team (02-311-6884~6) for more information about ownership and benefits.
No, we don't lend them. You can buy swim suits and swimming caps at the swimwear store in the ticket box lobby.
It is 09:00~18:00 Monday ~ Saturday.
No, You can't stay with your dog.
Only Lotte Resort Buyeo operates rooms where you can stay with your dog. You need to make reservation, and use a cage in other areas except the room and the lobby.
Please select My Page > Modify/Withdraw Membership.
At all the water facilities in the resort, you must wear swim suit and swimming cap.
You may enter Aqua Garden and Water Park, but cannot use Sokcho Infinity Pool (1st floor).
Infinity Pool is for resort guests only. You need a ticket issued by the resort.
[Lotte Resort Buyeo]
Cooking is not allowed in the clean rooms of Buyeo and the hotel rooms on Sokcho.
We have water park, infinity pool, sauna, fitness center, healing therapy, Lotteria, The Lounge, Angel-in-us, convenience stores, game zone and karaoke.
The facilities of Lotte Resort Buyeo are as follows.
· Water park & sauna: Aqua garden (water park), sauna
· Food and beverage: Bondimasl (restaurant), Jeonggyeongmadang (self-BBQ), Be Better Dish (brunch cafe), Bonvoyage (casual pub), Food Truck, BHC Chicken, Mamchobap
· Others: Game zone, 7-Eleven
We have fitness center, outdoor pool, karaoke and convenience store.
[Lotte Resort Buyeo]
No matching result is found.
You can view room / package reservations booked on non-member at Lotte Resort homepage.
Members of the Lotte Resort Homepage Sign in and view your bookings.
Please use the Lotte Hotel website to view the reservation status of Lotte Hotel and Lotte Arai Resort.
No reservation record is found. Please check the input.
On the Lotte Resort website, you can view purchases of theme park tickets purchased by non-members .
Members of the Lotte Resort Homepage use login and then use your purchase status.
No matching purchase information is found. Please check the input.
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