changes to the personal information processing policy
Lotte Resort
Lotte Resort Information on changes to the personal information processing policy
Hello, sir, thank you very much for using our Lotte Resort.
Please refer to the revised Lotte Resort Personal Information Processing Policy.
Revised Personal Information Processing Policy
before the revision
Article 2. Personal information items to be collected and collection methods
1. Purpose of collecting and using personal information (resort)
division | Collection method | Collected items | Purpose of collection | Retention period | |||
---|---|---|---|---|---|---|---|
Offline | Customer registration card | On Paper | necessary | Name, date of birth, Mobile Phone number | Disposal of lost and found items by main recognition | a year from the date of one's stay (If you do not agree, destroy it five days after the date of check-out.) | |
Select | Vehicle number, address, number of guests, e-mail | Vehicle Identification Service, Lost and Found, Marketing Utilization | |||||
Application form for the person in charge of the corporation | necessary | Name of person in charge, mobile phone number, email, membership number, member name | Provide smooth membership services and deliver notices, book and manage members | Membership maintenance period | |||
Select | Address, business license number, fax number | Securing delivery destinations such as identifying corporate member information, information, etc. |
2. Purpose of collecting and using personal information (golf course)
Category | Method of collection | Information items to be collected | Purpose of collection | Retention period | |||
---|---|---|---|---|---|---|---|
online | Sign Up | Homepage, mobile |
Select | Marketing information | Name, mobile phone number, email | Giveaways, event information, personal service provision and marketing | Until withdrawal |
Join reservation | necessary | Founder information | Name, mobile phone number, gender, age | Golf reservation and revisit service provided | 1 year after reservation | ||
Participant Information | Name, mobile phone number, gender, age |
3. How to collect personal information
Article 3. Procedure and method of destruction of personal information
division | Reason for preservation | Retention period |
---|---|---|
a record of membership | extinctive prescription of bonds and property rights under Article 162 of the Civil Act | 10years |
Records of contract or withdrawal of subscription | Consumer Protection Act in e-commerce | 5years |
Records on payment and supply of goods, etc. | 5years | |
Records of consumer complaints or disputes | 3years | |
a record of loss/acquisition | Storage as much as the period of public notice under Article 253 of the Civil Act | 6months |
a record of events/accidents | storage for the period of statute of limitations for outstanding events/accidents under Article 766 of the Civil Act | 10year |
Article 4. Provision and sharing of personal information
division | Recipient | Personal information items provided | purpose of use | Period of use |
---|---|---|---|---|
L.POINT service | Lotte Members | Name, L point card number (mobile phone number) | L point accumulation and use approval | Until membership withdrawal |
Join reservation service | Join reservation creator, participant | Name, mobile phone number | Join Reservation Service Information | 1 year from the date of built-in |
Article 5. Consignment of personal information processing
Information System Operation Management | fiduciary | Reconsignee | Consignment | Personal information retention and use period |
---|---|---|---|---|
Information System Operation Management | Lotte Information & Communication Co., Ltd. | - | Computing system operation, SMS service | At the time of withdrawal from membership or termination of consignment |
Ad Capsule Co., Ltd. | Homepage operation | |||
L.POINT SSO operation | Lotte Members | - | Integrated membership system (L.POINT) operation | |
- | SSO membership | |||
- | L.POINT usage history management / operation | |||
Notification Talk sent | Biztalk Co., Ltd. | - | KakaoTalk Notification Talk sending service | |
Kakao Plus Friend Talk shipping | ||||
Identity | NICE evaluation information | - | Identity authentication service | |
Online electronic payment | Lotte Members | - | Product and reservation payment agency |
Article 12. Designated as personal information protection officer
division | charge | name | Phone number | |
---|---|---|---|---|
Integrated Marketing Team | Personal information protection officer | Lee Sang Sang | 02-311-6890 | eungsang.lee@lotte.net |
Personal Information Protection Officer | Joohee Yoon | 02-317-7847 | juheeyoon@lotte.net | |
law-abiding management team | Director of Information Protection | Ma Sung-Ho | 055-340-9115 | sungho_ma@lotte.net |
Information Protection Officer | Kim Sung-Ji | 055-340-9071 | sungji.kim@lotte.net |
Consulting agency | telephone | home page |
---|---|---|
Personal Information Infringement Report Center | (Without area code) 118 | privacy.kisa.or.kr |
Personal Information Dispute Mediation Committee | (Without area code) 1833-6972 | www.kopico.go.kr |
Korea Internet Security Agency Infringement Accident Response Support Center | (Without area code) 118 | www.krcert.or.kr |
National Police Agency Cyber Safety Bureau | (Without area code) 182 | cyberbureau.police.go.kr |
Supreme Prosecutors' Office Cybercrime Division | (Without area code) 1301 | www.spo.go.kr |
Notice
The current privacy policy applies from June 1, 2020. If there is any addition, deletion, or modification of the content, we will notify you through the notice on the website from 7 days before the revision.
In addition, the version number and revision date are given to the privacy policy so that it can be easily identified.
- Date of change of personal information processing policy : 2020-05-22
- Date of change of personal information processing policy : 2020-06-02
after revision
Article 2. Personal information items to be collected and collection methods
1. Purpose of collecting and using personal information (resort)
division | Collected items | Purpose of collection | Retention period | |||
---|---|---|---|---|---|---|
Offline | Customer registration card | necessary | Name, date of birth, Mobile Phone number, e-mail | Reservation confirmation and re-visit service provided | 1 year | |
Select | number of guests, Vehicle number, address, nationality | |||||
Application form for the person in charge of the corporation | necessary | Name of person in charge, mobile phone number, email, membership number, member name | Provide smooth membership services and deliver notices, book and manage members | 5 years after membership withdrawal | ||
Select | Address, business license number, fax number | Securing delivery destinations such as identifying corporate member information, information, etc. |
2. Purpose of collecting and using personal information (golf course)
Category | Method of collection | Information items to be collected | Purpose of collection | Retention period | |||
---|---|---|---|---|---|---|---|
online | Sign Up | Homepage, mobile |
Select | Marketing information | Name, mobile phone number, email | Participate in events and product information coupons, newsletters, and prize events | Until withdrawal |
3. How to collect personal information
Article 3. Procedure and method of destruction of personal information
Sortation | reason for preservation | retention period |
---|---|---|
Records of Contracts or Withdrawal of Subscription, etc. | Act on Consumer Protection in Electronic Commerce, etc. | 5 years |
Records of Payment and Supply of Goods | 5 years | |
Records of Consumer Complaints or Disputes | 3 years | |
important business books and business papers | Article 33 of the Commercial Act (preservation of commercial books, etc.) | 10 years |
records of claims and property rights | Article 162 of the Civil Act (Extinctive Prescription of Claims and Property Rights) | 10 years |
certificate of expenditure for other income-related expenses | Article 106-2 of the Income Tax Act (Reception and storage of proof of expenditure, etc.) | 5 years |
Article 4. Provision and sharing of personal information
division | Recipient | Personal information items provided | purpose of use | Period of use |
---|---|---|---|---|
L.POINT service | Lotte Members | Name, L point card number (mobile phone number) | L point accumulation and use approval | Until membership withdrawal |
Round Score Service | Smart Score | Name, mobile phone number, score | Round Score Service | Until membership withdrawal |
Travel Activity History Tour | Let's play in Baekje. | Name, Mobile Number, Resident Registration Number | traveler's insurance coverage | 3 months |
Traveler Seunghyo Award Planning Tour | My Bank | Name, Mobile Number, Resident Registration Number | traveler's insurance coverage | 3 months |
membership service | Korea Golf Course Management Association | Name, membership number, date of membership | issuance of membership certificates | 10 years |
Korea Recreational Condominium Medium Business Association | Name, membership number, date of acquisition | |||
affiliated golf course | Name, cell phone number, membership number. | affiliated golf course reservation | Until membership withdrawal | |
National Tax Service | Name, resident registration number, address, membership number, membership date, acquisition price, trading price | Performance of requests for submission of books, evidence, etc. in accordance with national and local tax laws and regulations. | 5 years | |
competent city hall | ||||
golf membership exchange | Name, membership number, acquisition date, acquisition amount | Delegation of duties such as preservation and disposal of membership rights | until withdrawal | |
hole-in-one event | Lotte Hotel Jeju | Name, resident registration number, contact number, address | Free prizes for hole-in-one | destruction immediately after objectives have been achieved *We inform you that it will be processed in accordance with Article 100-25 of the Enforcement Rule of the Income Tax Act for the 5th year of resident registration number (related to tax utility charges). |
Windy Hill Co., Ltd. | Name, resident registration number, contact number, address | |||
world wine | Name, resident registration number, contact number, address | |||
White Line Dermatology Clinic | Name, resident registration number, contact number, address | |||
Kyongnam Bank Co., Ltd. | Name, resident registration number, contact number, address | |||
JOINCREATIVE Co., Ltd. | Name, resident registration number, contact number, address | |||
Nexen Co., Ltd. | Name, address, contact number |
Article 5. Consignment of personal information processing
trustee | content of business |
---|---|
Lotte Information and Communication Co., Ltd. | computer system operation, website operation |
SMS, Kakao Talk notification message sending business | |
Lotte Members Co., Ltd. | Integrated Member System (L.POINT) Operations |
SSO membership system operation | |
agency for payment of goods | |
authentication service | |
Soul Company Co., Ltd., G&C Co., Ltd., Trinitywith Co., Ltd., Golf 114 Membership Exchange |
distribution paperwork agency |
The Man Co., Ltd., McSub Co., Ltd., | Business site management, facility management, safety management, food and beverage operation, and pro shop operation |
Article 12. Designated as personal information protection officer
obligation to notify
The current personal information processing policy will take effect from Thursday, November 10, 2022.If there is any addition, deletion, or modification of the contents, we will notify you 7 days before the revision through the notice on the website.
In addition, the personal information protection policy is given a version number and revision date so that it is easy to know whether it is revised or not.
- Date of announcement of change of personal information processing policy: Thursday, November 3, 2022
- Date of implementation of the changed personal information processing policy: Thursday, November 10, 2022