You can report lost articles on the Customer Voice.
Please leave detailed information about the lost articles, and we will contact you after checking the found articles.
(Example: reservation number, departure date and room number)
If you attach a photo of the lost article, we can find it more quickly.
You can view room / package reservations booked on non-member at Lotte Resort homepage.
Members of the Lotte Resort Homepage Sign in and view your bookings.
Please use the Lotte Hotel website to view the reservation status of Lotte Hotel and Lotte Arai Resort.
No reservation record is found. Please check the input.
On the Lotte Resort website, you can view purchases of theme park tickets purchased by non-members .
Members of the Lotte Resort Homepage use login and then use your purchase status.
No matching purchase information is found. Please check the input.
롯데리조트와 함께할 여러분의 소중한 제안을 기다리고 있습니다.
아래 이메일로 접수해주시면 담당자 검토 후 연락드리도록 하겠습니다.
문의 ㅣ 02-311-6835
※ 브랜드 콜라보, 라이센싱, 제휴 프로모션, 사업 제안, 이벤트 등
※ 회사소개서, 제안서 등이 있으실 경우 첨부해주시기 바랍니다.