Lotte Resort creates ethical corporate culture through transparent management and innovation.
Lotte Resort is committed to ensuring fair and ethical work environment in the construction and operation of compliance matters and ethical management systems aimed at prevention of corruption, conflict of interest, and compliance with fair trade. I declare that I will set the standard of judgment as follows.
We will strictly abide by domestic and overseas laws and regulations and internal regulations in carrying out our business, and we will not do illegal act in any case.
Recognizing that all stakeholders of Lotte Resort are a mutually growing entity, we will strive to establish a fair and ethical corporate culture for common prosperity.
We will respect each employee's personality and freedom, create a fair competitive environment and create a pleasant working environment so that our employees can have confidence and pride in the company.
We will actively participate in the company's compliance and ethics practice activities, innovate past practices, and strive to fulfill corporate social responsibilities.
Such compliance and ethical management policies and results will be announced to all employees and will be continuously monitored and reviewed for their implementation.
In addition, Lotte Resort establishes the management goals of the company's compliance matters and ensures the activities of the compliance officer with independent authority and responsibility for the realization of the compliance matters and the ethical management policy. We promise to continue to improve the system.
CEO KO WEON SEOK
Lotte Resort pledges to fulfill its corporate social responsibilities and enacts the following codes of conduct that the Company and its employees must observe.
People who spend as much time as a family
People sweating together and moving toward one goal
It is the trust that binds us together as one family, which is so precious to each other.
It is the power of trust that allows us to choose our service with only one brand, Lotte Resort.
People who are trusted by partner companies
Furthermore, people who are trusted by our competitors are our Lotte Resorts.
As a member of society, contributing to society, being a model and trusted by society
Lotte Resort is a true company.
We will always take the lead in the practice of ethical management by observing basic principles and principles.
Lotte Resorts operates various ethical management systems and systems to practice compliance with basic principles and principles and to be trusted by internal and external stakeholders.
In addition to the existing non-ethics eradication work, we will systematically manage the organization to build a system to preemptively prevent unethical activities, We are also actively promoting ethical management so that our customers can be recognized as ethical companies.
Consists of applicants from each branch ‘Ethics Practice Leader’We work closely with the compliance management team to check risks in the branches from time to time, We are in charge of ethics practice activities such as disseminating ethics campaigns and conducting related education.
Lotte Resort has received consultations and reports on ethics management through ethics management website, mobile, e-mail, phone, and various types of ethics HOT-LINE.
Ethics HOT-LINE is only available to employees of Lotte Resorts.
Lotte Resort operates an ethics violation reporting channel as follows to create a healthy corporate culture.
▶ Compliance Management Team firstname.lastname@example.org
We will actively take action against ethical violations reported by our partners and stakeholders.
▶ Types of ethical violations
· Receiving and donating money and entertainment with employees and stakeholders
· preferential provision or equity investment to stakeholders
· private money transactions with stakeholders and unreasonable pressure
· embezzlement/use of company funds and damage to company property
· leakage of customer and company information
· Matters related to work discipline, such as double employment and concurrent employment.
Lotte Resorts Fundamental Solution and Prevention of Unethical Behavior We have a variety of institutional devices.
Furthermore, by consistently supplementing regulations and systems, encourages practical action in the field.
Lotte Resort operates various institutional devices to prevent and solve unethical acts.
Furthermore, by constantly supplementing regulations and systems, we encourage practical practice in the field.
In order to prevent illegal use of corporate cards, we are operating a 'Clean Card' system.
It is not possible to pay for corporation card for use that has little relevance to the performance of the business with the payment business type and the use time limit function.
We visit our employees in person to introduce our Code of Conduct and ethical management system.
We have implemented a 'listening tour' system that accommodates employees' grievances and opinions in a wide range.
We are strengthening the ethical awareness of all employees by producing and sharing ethical content dealing with various ethical issues on a monthly basis.
You can view room / package reservations booked on non-member at Lotte Resort homepage.
Members of the Lotte Resort Homepage Sign in and view your bookings.
Please use the Lotte Hotel website to view the reservation status of Lotte Hotel and Lotte Arai Resort.
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On the Lotte Resort website, you can view purchases of theme park tickets purchased by non-members .
Members of the Lotte Resort Homepage use login and then use your purchase status.
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