Careers

'Planning' establishes the direction of Lotte Resort and plans to achieve its goals. We make medium and long-term plans through analysis of resort and golf course, and perform budget review of head office and branch. In addition, we are analyzing the overall business including profitability and anticipated effects when new business is promoted.

• Required Competency Knowledge of business administration, analytical thinking ability, momentum
• Related Departments Business Administration Department

'Administrative duties are' HR 'and' Secretary '. "HR" refers to the recruitment of personnel, the management and training of employees to maintain the division, and so on. 'Secretary' is responsible for reasonable purchasing, asset management, and benefits management.

• Required Competency Human resources knowledge and analytical ability (HR), analytical power and planning ability (general affairs)
• Related Departments Law, Department of Commerce

"Finance" helps companies make decisions through revenue, cost analysis and accounting that have occurred within a certain period of time. Create a slip and create a monthly statement, a tax return, as well as a company's financial statements and income statements.

• Required Competency Accounting and tax knowledge, analytical skills, responsibility
• Related Departments Economics, Accountancy, etc.

'Marketing 'is creating a brand identity image through publicity and marketing. Prior to marketing, we analyze the internal and external data related to the customer and segment their target audience. After analyzing the products and market of Lotte Resort, he is responsible for the SNS and homepage operation of blogs, etc., and writes articles and interviews of resorts and golf courses.

• Required Competency Marketing knowledge, momentum, aggressiveness
• Related Departments Department of Commerce, Journalism, etc.

'Brand Design 'will create a brand identity image through the design of CI and BI of Lotte Resort. It is a job to visually express the identity of Lotte Resorts, which is a combination of product sales, promotion, vision and philosophy. In addition to BI and CI, we are also responsible for the design of Sabo and the design of consumables.

• Required Competency Design ability, analytical power, logic power, creativity
• Related Departments Design related department such as visual design

'Facilities' is responsible for the maintenance and repair of Lotte Resort facilities and the construction and supervision of the construction. Detailed areas include electricity, architecture, and construction. The maintenance and repair of the facilities corresponds to the routine maintenance and repair work, equipment inspection and replacement due to the aging of the building.

• Required Competency Knowledge, affinity, leadership in architecture and electricity
• Related Departments Architecture, Electrical Engineering, etc.

'Reservation' carries out guidance, facility reservation and cancellation for customers based on the understanding of resort and golf course products. In 'Reservation', we respond to inquiries of customers and companies and guide the products. In addition to reservations and cancellations, the 'reservation' of the golf course is also responsible for selling the membership. Establishing a reservation strategy for optimum sales and coordinating reservations between members and non-members is also a role of 'reservation'.

• Required Competency Ability to respond to customers, communication skills
• Related Departments Hotel Management Department, Tourism Department

'Membership Management 'attracts potential customers to become members (members) of Lotte Resorts. Establish annual plans for resort sales, and organize items such as membership benefits. We also offer contracts for sales to corporations and individuals for customers' convenience in sales, and provide tax payment services.

• Required Competency Logical thinking, analytical skills, interpersonal skills
• Related Departments Hotel Management Department, Tourism Department

'Promotion 'selects the right customer base through market analysis of the resort and golf course. Later, we will attract customers by promoting and providing information. B2B sales are mainly focused on products and sales to companies and travel agencies. It also attracts and sells MICE such as corporate meetings and conventions.

• Required Competency Analytical power, customer affinity, momentum
• Related Departments Hotel Management Department, Tourism Department

'The food and cooking will make customer satisfaction through the complete cooking and friendly service. The restaurant industry is a high-cost industry. 'Food and drink' analyzes the cost and profit of the menu to determine the reasonable price and provides the finished dish to the customers. 'Cooking' serves to cook, produce, and develop new menus.

• Required Competency Customer response ability, cooking skill, analytical thinking ability
• Related Departments Cooking power department

'Water Park 'is responsible for the settlement, guidance and health of water park use within the Resort. Check-in and check-out are performed at the water park clearinghouse. It is also the role of the water park to prevent accidents involving family members and to rent water items for convenience and operate a coin charging station. We are also responsible for the operation of public health centers for emergency treatment in case of emergency..

• Required Competency Analytical power
• Related Departments Department of Commerce, Nursing

The rooms are divided into 'front' that provides customer service and 'room management' which manages the rooms and supplies. In the 'front', customers perform check-in, check-out, and room allocation. 'Room management' orders after determining the consumables of the room, and performs VOC and CS management. Receive and process customer requests in a common way.

• Required Competency Ability to respond to customers, communication skills
• Related Departments Hotel Management Department, Tourism Department

'The front desk is responsible for accommodating the guests at the resort and the golf course. Check-in and check-out at the front desk. Reception and handling of customers' complaints and requirements is also the role of the front desk.

• Required Competency Ability to respond to customers, communication skills
• Related Departments Hotel Management Department, Tourism Department

'Course management 'is responsible for providing the best golf course environment to our customers. In 'Course Management', we check the courses and equipment of the golf courses, and manage the annual course management plan and budget.

• Required Competency Knowledge of grass and pests, responsibility
• Related Departments Agricultural Life, Landscape Architecture, Horticulture, etc.

'Gyeonggi 'is in charge of maintaining the order in the golf course and ensuring that customers enjoy the pleasures of golf. In order to maintain order in the golf course, we control the interval between the players and manage caddy selection and training. We also operate and manage electric cars to prevent accidents and inspect and supplement facilities on the course.

• Required Competency Golf knowledge, leadership, service spirit
• Related Departments Related courses such as golf course